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Excellence in Action: Dr. Tym Frank Elevates Burnaby Hospital to Fifth NSQIP Meritorious Award

Excellence in Action: Dr. Tym Frank Elevates Burnaby Hospital to Fifth NSQIP Meritorious Award

March 22, 2024

For the past 6 years, Burnaby Hospital Orthopedic Surgeon, Dr. Tym Frank, has led the team responsible for the department’s annual application to the National Surgical Quality Improvement Program (NSQIP) Meritorious Award.

The American College of Surgeons recognizes North American hospitals who have achieved outstanding patient outcomes from surgical procedures with the prestigious NSQIP Meritorious Award. Of an eligible 607 hospitals, Burnaby Hospital is proud to be one of 78 receiving the honour in 2023.

A team of five from Burnaby Hospital, including Dr. Frank, were responsible for tracking and reporting anonymous surgical data that was provided to the American College of Surgeons.

“Receiving the NSQIP award for the fifth time in the last eight years is a testament to the commitment of our entire surgical team to improvement,” says Dr. Frank.  “At its core, the award recognizes the entire team’s impact on positive outcomes for our patients. We also know how important data is to achieving high-quality care, both for our hospital and for other facilities. Learning from the successes and challenges across the sector is crucial, and we’re proud to contribute to the wealth of shared knowledge.”

Dr. Frank mentions that one element leading to the success of Burnaby Hospital’s surgical teams is by applying learnings received from other hospitals. Using a data-driven approach, his team has evaluated processes used other hospitals and that has helped guide life-saving changes affecting our teams. One recent change the team implemented uses nasal decolonization protocols prior to surgery to reduce the amount of Surgical Site Infections, a common and potentially life-threatening concern with any surgery.

“While positive patient outcomes are the ultimate goal of our department, tracking successful measures before, during and after surgery also helps our teams focus on identifying potential problems and reporting back to the surgical team,” says Dr. Frank. “That way, we can address any outlying issues immediately and come up with appropriate solutions.”

Burnaby Hospital’s Surgery Department is located in a busy and aging area of the hospital that currently includes 5 operating rooms and 3 procedure rooms. Burnaby Hospital’s surgical teams were responsible for over 20,000 procedures in 2022, including specialized services such as joint replacement and sinus surgery. That number continues to rise as the demand for surgery increases alongside a growing population in Burnaby and East Vancouver.

With Burnaby Hospital’s current redevelopment, the Surgery Department will be revitalized and completely upgraded. When the transformation is complete, the hospital will have 10 state-of-the-art operating rooms and five procedure rooms, additional recovery and waiting areas for patients, and more room for support services.

Learn more about the redevelopment at