Frequently Asked Questions

General Information

• 1. What is the legal name and mailing address for Burnaby Hospital Foundation?

  Burnaby Hospital Foundation
  3935 Kincaid Street
  Burnaby, BC
  V5G 2X6

• 2. What is the Charitable Registration Number for the Foundation?

  106819295 RR 0001

• 3. What is your phone number?

  To reach the Foundation office call: 604.431.2881

• 4. Where is the Burnaby Hospital Foundation office?

  We are located on the 3rd floor of the hospital in room 347, near the volunteer information booth, lotto booth, and the administration offices.

• 5. What are your office hours?

  Burnaby Hospital Foundation is open Monday to Friday from 8:00am to 4:00pm. The office is closed weekends and holidays.

• 6. How can I contact Burnaby Hospital for patient inquiries?

  Please call 604.434.4211 to reach the hospital switchboard. You may also email Fraser Health directly by using their contact form.

• 7. Can I view the Foundation’s Audited Financial Statements?

  Of course. Burnaby Hospital Foundation strongly believes in complete donor transparency. Our most recent audited financial statements can be found HERE and in the footer of every page on bhfoundation.ca (beneath privacy policy and sitemap). For statements from prior years, please call 604.431.2881. 

How to Make a Donation

• 1. How can I make a donation to Burnaby Hospital Foundation?

  You can make a donation online, by mail, by phone (604.481.2881) or in person at our offices on the 3rd floor of the hospital. We accept major credit cards, cheques, debit cards and cash. Please visit Ways to Give to find out how you can support Burnaby Hospital.

• 2. How can I become a monthly donor?

  It’s easy to become a monthly donor to Burnaby Hospital Foundation. Making a monthly donation is a simple and effective way to make a big difference to patient care. Plus, donating monthly is easy on your budget, much easier on the environment and easier for us too. That’s because monthly donations help us save on administration, including printing and postage costs.

• 3. Is there a way to hold an event to raise funds for Burnaby Hospital Foundation?

  Yes. Holding an event is a great way to harness the power of a dedicated group. Group fundraisers hosted by people like you help advance the health and vibrancy of the entire community. We can provide all the information you need to host a successful event.

  If you have an event idea, please contact [email protected] or call 604.431.2881 and ask to speak with Sydney Ednie.

• 4. How do have add or remove my name from Burnaby Hospital Foundation’s mailing list?

  Easy. To have your name added or removed from our mailing list, call 604.281.2881 or email [email protected]

Your Donations at Work

• 1. How does Burnaby Hospital Foundation make decisions on where to use my donation?

  Burnaby Hospital Foundation meets with hospital physicians, administrators and frontline staff to determine where funds will have the greatest impact on patient care. We take our role seriously to ensure that Burnaby Hospital is equipped in every way to advance the health of all generations that will help maintain the vibrancy of the entire community.

• 2. Can I request that my donation go to a particular area of care or fund?

  Yes, certainly. Although unrestricted donations allow us flexibility to meet emergent demands, many donors wish to direct their gifts according to their personal preferences. We welcome you to contact our office so we can put you in touch with the information you need to make your decision.

• 3. Can I leave a donation in my will?

  Absolutely. In fact, a growing number of people are choosing the option of a planned gift. Please contact Sylvia Zylla, Director of Major Gifts and Planned Giving at 604.431.2804 or by email for more information.

• 4. Am I paying for something the government should be funding?

  It’s complicated. Did you know that there isn’t a BC hospital that is fully government-funded? Modest government funding is nowhere near enough to satisfy good health-care levels. Hospitals are expensive to operate but crucial for our medically necessary services.

  Donations fund up to half the cost of Burnaby Hospital’s new medical equipment. In fact, since 2002 our donors have given well over $20 million to purchase new equipment and upgrades for the hospital. And that doesn’t include the dollars raised for clinical education, hospital programs or community-wellness initiatives, which also rely on donations to exist.

• 5. Are funds ever used for fundraising activities?

  Yes. As a registered charity, Burnaby Hospital Foundation relies on fundraising expenditures to carry out our mission to improve health care experiences and outcomes for patients at Burnaby Hospital and Fellburn Care Centre. As an organization, we are committed to full transparency in the use of every donor dollar we receive, and we work hard to ensure the best possible value in our activities.